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Letter seeking compensation for train delay
If you travel on a train journey which is delayed for more than an hour, use this letter to write to the train operator, requesting compensation for the delay, as offered under their Passenger's Charter. You must make this claim within 28 days of the journey, and should enclose your original ticket with the letter. Each train company has its own rules for compensation, but these frequently take the form of travel vouchers to use against future ticket purchases. Please note that this document is only for use in England & Wales and Scotland.
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Letter seeking compensation for train delay
If you travel on a train journey which is delayed for more than an hour, use this letter to write to the train operator, requesting compensation for the delay, as offered under their Passenger's Charter. You must make this claim within 28 days of the journey, and should enclose your original ticket with the letter. Each train company has its own rules for compensation, but these frequently take the form of travel vouchers to use against future ticket purchases. Please note that this document is only for use in England & Wales and Scotland.
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