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Request compensation for goods not fit for their purpose
If you have purchased goods from a shop or warehouse, indicated to the seller what you want the goods for and found after you purchased them that they were not suitable, you can use this letter to reject the goods and demand a refund. Under the Sale of Goods Act 1979 (as amended), all goods must be fit for their intended purpose. If they are not, you are entitled to a refund as long as you return the goods to the trader within a reasonable time. Please note that you cannot use this document for goods you have purchased over the internet or through a mail order catalogue.
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Request compensation for goods not fit for their purpose
If you have purchased goods from a shop or warehouse, indicated to the seller what you want the goods for and found after you purchased them that they were not suitable, you can use this letter to reject the goods and demand a refund. Under the Sale of Goods Act 1979 (as amended), all goods must be fit for their intended purpose. If they are not, you are entitled to a refund as long as you return the goods to the trader within a reasonable time. Please note that you cannot use this document for goods you have purchased over the internet or through a mail order catalogue.
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