Replacing a registration document

Contents
1. Replacing a lost or stolen registration document or certificate 1.1. Applying by post 1.2. Applying by telephone 1.3. Exemptions to the fee

If your registration document or certificate has been lost, stolen or destroyed, you will need to get a replacement from the Driver and Vehicle Licensing Agency (DVLA) Driver & Vehicle Agency (DVA) in Northern Ireland. You can make an application by post or you may be able to get a replacement over the telephone.

You can get a replacement registration certificate (V5C or V5C(NI)) by completing a vehicle registration certificate application form V62 or V34(NI) which you can get at any licence issuing Post Office® branch or DVLA local office or DVA office. Return the form and the fee of £25 to DVLA, Swansea SA99 1DD or to the DVA, County Hall, Castlerock Road, Coleraine, BT51 3TA.

If your personal details have changed, you can notify them on the V62 or V34NI application form.

DVLA or DVA will aim to deliver a new registration certificate to you within four weeks of receiving your application by post. However, you should allow six weeks before contacting DVLA or DVA.

If you have previously had a registration document or certificate for your vehicle in your name, and there is no change in vehicle or personal details, you may apply for a duplicate registration certificate over the telephone. You should contact DVLA customer enquiries (vehicles) on 0870 240 0010 or the DVA, Vehicle Enquiry Section on 0845 402 4000. A fee of £25 is payable. You will need a debit or credit card for the payment. You will receive the registration certificate within 10 working days.

The £25 fee is not payable if:

• You are using the existing registration document or certificate to notify changes
• You are the new keeper of the vehicle and the previous keeper has failed to notify DVLA or DVA of the change. You must be in possession of the new keeper's supplement (V5/2 or V5C/2) of the registration document or certificate and send this to DVLA or DVA with the V62 or V34(NI) application form. You will receive the registration certificate within four weeks. However, you should allow six weeks before making enquiries.

The vehicle has been categorised as 'C' salvage by the insurance industry and they have destroyed the registration document or certificate (Categories A, B or D are not exempt from the fee. A = scrap only; B = break for spare parts only; C = repairable but repair costs exceeded vehicle value; D = repairable). The DVLA or DVA will carry out checks to ensure that the vehicle criteria are met. For further information about the categorisation of vehicles, you should contact your insurance company.