Reject a seller's denial of responsibility for faulty goods
If a seller has denied responsibility for faulty goods which you have purchased from them, you can use this letter to reject their denial of responsibility. Before using this document, you need to have already complained to the seller about the faulty goods you purchased, either verbally or by letter, and received a response (incorrectly) stating that the responsibility lies with the manufacturer. If you have not yet complained to the seller, you can do so using our 'Request a refund for faulty goods' letter or our 'Request repair of faulty goods at no charge to the buyer' letter as appropriate. (v. 12147.3.1)
 View the User Guidance Notes for this document
Add this document to the basket:
Reject a seller's denial of responsibility for faulty goods £2.99
Reject a seller's denial of responsibility for faulty goods £20.49 (with Legal Review and Approval)
|
